Now Hiring: Victim Service Advocate

June 6, 2019

Posted in News |

Job Title: Victim Service Advocate

Reports to: Advocacy Coordinator

Position Status: Full Time

Office Location: Des Moines, Iowa

Job Summary: Provide comprehensive trauma informed and survivor centered services to all Deaf, individuals with any type of hearing loss, and their families who are impacted by violence and/or unhealthy relationships. Collaborate with service providers to ensure that victims receive support and safety as well as culturally competent and fully accessible services.

Victim Service Advocate Functions

Exhibit a belief in non-violence and a willingness to advocate on behalf of victims and their families who are affected by violence in a non-discriminating manner.
Uphold the belief that quality client services are the top priority.
Provide comprehensive 1:1 peer consulting.
Provide emotional support and advocacy to victims which may include, but is not limited to, crisis counseling, information referrals, safety planning, shelter and/or housing placements, court-related hearings, interactions with law enforcement, child protective services and hospitals, follow-up and client transportation.
Provide accurate and timely documentation of daily interaction, appropriate reporting of services, and filing appropriate documents as required.
Collect and report program data, including but not limited to service provision success and follow-up, tracking data required by funders, etc.
Establish working relationships with area professionals, service providers and the community at-large focusing on issues related to cultural awareness, effective communication, domestic violence, and sexual assault while promoting a positive reputation of DIAA.