DIAA Seeks an Outreach Coordinator
We are currently accepting applications for and Outreach Coordinator. Person(s) with sign language knowledge are encouraged to apply.
Job Title: Outreach Coordinator
Reports to: Executive Director
Position Status: Full Time
Office Location: Cedar Rapids, Iowa
Job Summary: Organizes, coordinates and manages the recruitment of volunteers for the board, various committees, departments, and outreach events. Share on-call responsibilities to provide comprehensive trauma informed and survivor centered services to all Deaf, individuals with any type of hearing loss, and their families who are impacted by violence and/or unhealthy relationships.
Volunteer Coordination Functions:
- Promote the volunteer program to gain community support of the volunteer program and the organization
- Develop and implement effective strategies to recruit the right volunteers with the right skills
- Develop and implement an intake and interview protocol for potential volunteers to ensure the best match between the skills, qualification, and interests of the volunteers and the needs of the organization
- Orient volunteers to increase their understanding of the organization, its clients, its services and the roles and responsibilities of volunteers
- Ensure that volunteers are given appropriate training to be successful in their positions
- Plan and implement formal and informal volunteer recognition activities to recognize the contribution of volunteers to the organization
- Coordinate direct appeal mailings, follow up and thank you letters to maintain donor relations, and oversee preparation of annual report for distribution to community, donors and funders.
- Assists in planning and coordinating agency special events
- Works with social, educational, civic and local organizations to develop partnerships and/or utilize volunteers.
- Manage the preparation and maintenance of reports required from grant funders or Executive Director.
- Communicate regularly with the Executive Director and other designated contacts.
- Attend all staff meetings.
- Assist the agency in providing public education and training regarding issues of cultural awareness, effective communication, domestic violence, and sexual assault.
- Provide presentations to community groups as requested.
- Perform other work assignments as requested/needed.
On-call Victim Service Advocate Functions
- Exhibit a belief in non-violence and a willingness to advocate on behalf of victims and their families who are affected by violence in a non-discriminating manner.
- Uphold the belief that quality client services are top priority.
- Provide comprehensive 1:1 peer consulting.
- Provide emotional support and advocacy to victims which may include, but is not limited to, crisis counseling, information referrals, safety planning, shelter and/or housing placements, court related hearings, interactions with law enforcement, child protective services and hospitals, follow-up and client transportation.
- Provide accurate and timely documentation of daily interaction, appropriate reporting of services, and filing appropriate documents as required.
- Comply with agency policies and procedures.
- Comply with state advocacy training/certification requirements as defined by Iowa Code and state coalitions. Achieve and maintain required certification.
- Utilize creative techniques, including the use of technology, to communicate with colleagues and clients who are housed across the state.
- Bachelor’s degree in relate field and/or professional training.
- Proven work history in advocacy work or working with Deaf/hard of hearing communities.
- Experience in volunteering locally and/or internationally
- Experience in recruiting through various channels
- Ability to work collaboratively with a team, with diverse groups of people and handle difficult and/or sensitive situations tactfully.
- Excellent organizational and team coordination abilities.
- Demonstrated ability to lead and develop a department and department team members.
- Outstanding interpersonal relationship building and employee coaching and development skills.
- Evidence of the ability to practice a high level of confidentiality.
- Demonstrate ability to communicate fluently in American Sign Language and other signed communication modes.
- Demonstrate fluency in English writing skills.
- Strong ability to work with complex cases utilizing innovative thinking and problem-solving skills.
- Ability to respond to on-call emergencies and handle crisis situations.
- Manage time and schedule independently.
- Must be able to work flexible hours including some nights and weekends.
- Ability to travel throughout Iowa utilizing own transportation. Mileage reimbursement is provided.
Work Environment/Physical Requirements
This position is largely self-directed and requires understanding and compliance with company policies, procedures, and values. The position works in both community settings and a standard office environment utilizing a computer and standard office equipment. While performing the duties of this job, the employee is regularly required to sit, interact collaboratively with the team and stakeholders, and communicate via phone or videophone.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities and those who may be Deaf/Hard of Hearing, to perform the essential functions. The employee is frequently required to use manual dexterity for use of objects, tools or controls as well as visual acuity. The employee is required to stand; walk; sit; climb or balance; and stoop, kneel, crouch or crawl.
The employee must lift and/or move up to 30 pounds. The employee should always request assistance if any object needs to be lifted and the employee feels that their capabilities are such that the specific item to be lifted is beyond the employee’s abilities. No employee should attempt to lift more than what is comfortable for them. If such a situation should arise the employee should notify their supervisor to find help with lifting any item regardless of weight if the object to be lifted is awkward or difficult to lift in any way.
DIAA strives for a fully inclusive work environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, familial or marital status, and/or with regard to public assistance or any other characteristic. These statements are not intended to encompass all functions and qualifications of this position; rather, they are intended to provide a general framework of the requirements of the position. DIAA is an Equal Opportunity and Affirmative Action Employer.
Submit Resume and Cover Letter to Jennifer at email@example.com.
Deaf Iowans Against Abuse, Inc strives for a fully inclusive work environment and does not discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, familial or marital status, and/or with regard to public assistance or any other characteristic. DIAA is an Equal Opportunity and Affirmative Action Employer.